Conditions similar to those available at Steam.
The PC has a relatively long time work refunds without much fuss. However on consoles it is harder. Most likely, the first console with an automatic “refunds” will be Xbox One.
On Microsoft there is a program Xbox One Insider, to which I propose to try an early version of the system updates. One of the users of this program posted a photo on the forum Reddit, where the white on black announced refunds for digital goods at the buyer’s request.
And “refunds” will appear not only on the Xbox One, but in the Windows store for Windows 10. To get the money back, you need to go to the page account.microsoft.com under your account, find there the order history and click “Request a refund” next to the unwanted item.
Of course, an automatic “refunds” there are a number of limitations:
● Money can be returned within 14 days of purchase, if you have used the application no more than two hours on any account;
● For the DLC, season passes and add-ons do not return the money;
● To request a refund, first you need to wait at least a day after release, and to download and launch the product;
● Some apps for Windows 10 can not return;
● Microsoft reserves the right to block access to the “refunds” if the user abuses them.
As you can see, the conditions are similar to a similar service to Steam. Except that the Valve store still allows you to return the Supplement, if the game even meets the conditions for “refund”. But is it possible on Xbox One and Windows Store to return some kind of Deluxe edition with the DLC pack, is unclear.
It is important to note that with the Nintendo eShop and Sony’s PlayStation Store automatic refunds are not offered. That is, in the console realm Microsoft should be the first company with this option.
However, it is unclear when the option on the Xbox One and the Windows Store fully operational. A Microsoft representative confirmed to Polygon that the Corporation has arranged a pilot test of the service for preferred members of the program Insider. But other details are not disclosed.
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