The Ukrposhta operates 36 thousand postmen
The new management company Ukrposhta is working to attract a team of employees who know how to communicate kindly with customers, said Thursday, October 5, the Executive Director of Russian post Igor Smelyansky during the forum in Kiev.
“To simply dismiss an incompetent person, you have to complete 6 circles of hell. Lawyers develop normative documents, where we prepare the definition of “rudeness”. We are interested in attracting employees who will be smiling and not smiling and rude – fire,” said Smelyansky.
According to him, the reform of enterprise management has developed a special training program for employees.
Note, in the state of Ukrposhta today 36 thousand postmen, serving 6.5 million customers throughout Ukraine.
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