It is available by the name @Oschadbot.
“Oschadbank” has launched a chat-bot in the messenger Telegram, in the queue – run a chat bot Messenger Facebook.
“Sberbank continues to expand the channels of communication with customers. Now users of Telegram can contact the Bank via the chat bot. On the queue – run a chat bot in Facebook Messenger”, the message reads.
Primarily a virtual assistant offers the services of self-service for cardholders. A standard list of services: check card account balance and account mobile savings, order statements via e-mail, check the status of your debt on a card account, blocking or activation of the card, the withdrawal limit, etc.
If the client wants to get advice on products and services, it can request a call back from the consultant Contact center “Oschadbank”.
We will remind, in January 2018 on the website of “Oschadbank” earned a chatbot – an online assistant.
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