It seems that the problem occurs when users connect their phones in sleep mode.
Some users of the new iPhone Xs and Xs Max have problems with charging their devices.
It seems that the problem occurs when users connect their phones in sleep mode, their screens turned off.
In the discussions on the Reddit website, the owners of the new gadgets is noted that the device does not start charging after connecting the wires in the case, if the iPhone screen is off. To resolve this issue, the owner of the gadget have to turn on the iPhone screen or reconnect the cable.
Some say that to overcome the problem with ignoring the admission of the charge can be double tapping the lock screen, but this method worked only some of the “affected” owners.
Many attribute this to the behavior of flagship smartphones with the restriction feature USB access introduced in iOS 11.4.1. This feature does not allow the iPhone to connect to devices such as computers, if they have not been unlocked.
It is possible that these problems are not widespread, because at the moment not discovered any effective ways to eliminate them. It is still unclear what is the cause of problems with charging, and software error if it is. Apple also does not give any comments.
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