Monday , February 18 2019
Home / Society / In Kiev will operate a hot line for questions e-ticket

In Kiev will operate a hot line for questions e-ticket

В Киеве будет работать горячая линия по вопросам е-билетаLine plan before the end of this year.

In the capital will create a contact center to support a single electronic ticket..

“A centralized, unified contact center” will provide telephone advice to users of electronic tickets in public transport of Kyiv.

In the contact center will operate simultaneously 45 operators. They must answer 80% of calls in 20 seconds wait time and 20% calls for 1.5 minutes.

The creation of the contact centre will cost more than 2 million UAH. He will appear before the end of 2018.

© 2018, z-news.link. All rights reserved.

Check Also

Bright image… at any price

Here is a typical comment in one of the discussions in my journal: “…not blind, …

Leave a Reply

Your email address will not be published. Required fields are marked *