One of the reasons for inflated amounts in payment may be a trivial technical error.
If the landlord has identified on the receipt for payment of services for heating inaccuracies, he needs to make a written statement and submit to the management company. This will help to achieve recalculation.
This broadcast informed the independent energy expert, Maria Yakovleva.
“Certainly in writing you should contact the “Kyivenergo”. To make a payment order and write: “Please note that the payment is incorrect, the amount of heat consumed, which I usually consume”. You should also enclose copies of your previous payslips. They say, please reconsider and make the right calculations for heating. Put it all in an envelope and send. I recommend to do it either by registered mail or recorded delivery. It is necessary that you receive a confirmation that they received the letter,” said she.
According to her, one of the reasons for inflated amounts in payment may be a trivial technical error, but if not, you should invite auditors.
“There is such a service — energy audits. If you don’t find any clear explanation why your house with such a small number of consumers received such Superblue heat consumption, the first thing you need to look at the counter. In terms of verification that it worked fine. You also need to invite energy auditors to see if there was imbalance in the system. If you don’t find problems, then we will have questions to “Kyivenergo”, why this bill and why there was a discrepancy with the counts,” concluded Maria Yakovleva.
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